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Online Application

Hi there!

Our application is done in two steps.

Step 1 : Choose a package and have a credit check done

Step 2 : Once complete. Fill out the rest of the details to process your order

What you will need

  • RSA ID or Passport
  • Proof of address

Optionally, you can scan/take a photo and upload both these documents at the end of the application. This will increase the process speed of your application

Branch: Homecloud - Virtual

Sales Person: Promotions @Homecloud

Please choose a package type

You have selected the package for R per month

Terms and Conditions - Package

I understand the speeds vary depending on proximity of the router to the LTE tower, obstructions and other factors.

I understand that half of the data of my package is for use at night between 12:00am and 07:00am.

I understand that the monthly quota is refreshed at the beginning of the month. Any unused data from the previous month is not carried forward.

I understand that the first months charge will include pro-rata till the end of the month of sign up and the next full months subscripions.

I have read and agree to Home Cloud's standard Terms & Conditions of the 24 month contract or Month to Month no-lock in contract.

Details for Credit Check

Please provide the account holders detail. Once the credit check is performed, this person will be the primary account holder

Terms and Conditions - Credit Check

I hereby consent that, and authorises Ubambo Software Solutions (“the Company”) :-

a) To contact, request and obtain information (for the avoidance of doubt this includes any and all information held on my profile by Compuscan Information Technologies (Pty) Ltd (“Compuscan”) including payment profile information) from Compuscan (a registered credit bureau) to perform an assessment of my behaviour, profile, payment patterns, indebtedness, whereabouts, and creditworthiness in any format (including in pdf, xml or raw data string) available from Compuscan and to continuously access my information from Compuscan for research and analytical purposes and to decide whether to grant access to credit to me in future;

b) make any reasonable enquiries to verify and research any details provided by me to the company;

c) and to access the information in any format, including online, batch and raw xml string in an unmasked format.

Contact Numbers
Residential Address

Please enter your residential address, this must be the same as your proof of residence

Specify Addtional Addresses

Installation address - where the product will be used predominantly

Postal address - in the odd change we do need to send physical mail because an email won't do, please specify a postal address

Marital Status
Employment Details
How would you like to pay?
Delivery Address
Recipient Details - Person Receiving the Parcel
Terms and Conditions - Delivery

Please ensure you state your delivery address at an address you are most likely to be at between 8am and 5pm, Monday to Friday to avoid issues with non-delivery, thereby delaying the process of you receiving your new internet package. We recommend you indicate your Work Address if possible. It can also be a good idea to indicate the recipient as the receptionist at your office if you know you are not usually available to receive the package.

Our couriers will deliver your package to the delivery address stated here in the application form. Our packages are delivered anytime between 8am and 5pm, which means you need to make sure you are available to receive your package during these hours between Monday and Friday. If your delivery address is in a Metro area, the courier will generally deliver the package before 12:00.

The couriers do not delivery on include public holidays.

As part of the package you are taking with us, we include 1 free delivery. We're a pretty nice bunch, so if, for whatever reason, you are not available to receive your package between these times, we'll try and redeliver the package to you again at our expense.

However, if you are not available to receive the package during this second attempt, unfortunately, there will be a delivery cost of between R60 and R250 for each subsequent delivery attempt. Note that the delivery cost can be even higher for delivery to remote areas.

Important notes:

A different recipient other than the account holder can be stated in the recipient section of the application, for example, this can be the reception of a company or family member. Note that the recipient cannot change the recipient information with the courier. Only Home Cloud has the authorization to do that. You can change the recipient details via phone or email only when contacting Home Cloud BEFORE the package is dispatched.

Our couriers don't contact the customer. Only our couriers dispatch offices contact customers in relation to non-delivery, etc. Home Cloud will be informed of when re-delivery will happen if someone is not available, within the following days.

Please ensure you have included delivery instructions in the application form such as: "Ask for me at Reception" or "We don't have a doorbell so please beep the horn or yell loudly."

There are certain areas in which the couriers only drive through at the beginning and end of the week.

If you would like to change something this is your last chance! Please use the back button(s)

Optional - Additional Email | Promotional Content

A digital copy of this application form will be sent to account holders email address. If you would like to add another email address, please stipulate below

Optional - Upload Documents Directly
Supported File Types : PNG, JPG, JPEG, GIF, PDF
Supported File Types : PNG, JPG, JPEG, GIF, PDF
Confirmation of Application - Final Step

Please sign below